North Pole Express

Join The Magical Journey to meet Santa! Your tickets include:

  • Entertainers
  • Carolling
  • Iced Cocoa & Cookies
  • Souvenir Mug
  • Santa
  • Special souvenir ornament for your Christmas tree
  • Extra surprises on the way

Prepare to be surrounded by the magic and wonder of the Christmas season!

Families will love the magical train ride in one of our specially decorated carriages. You’ll meet Santa, sing, and celebrate this special time of year.
Set to the sounds of carols passengers are invited to join us to be whisked away on the North Pole Express. Delight in the magic of Christmas as the train departs for a journey to collect Santa who has been magically transported to an undisclosed location along the tracks.
As you and your family arrive, you can almost hear the faint sound of sleigh bells in the distance and the fun begins.
From the distance, to much excitement the North Pole Express arrives, then the train Conductors invite you and the other passengers to climb aboard shouting “All aboard!”.

Once onboard, passengers enjoy their iced chocolate from their Souvenir Mug, a delicious cookie and are also served sweet treats by our North Pole Express Hosts. During the first leg of the journey wide-eyed children of all ages are invited to engage with characters who are eager to hear what makes the Christmas season special to them.
You’ll meet the conductor, and join in the fun singing and dancing with our carriage hosts and other characters.

Upon arrival at our secret meeting spot, keep your eyes peeled for Santa’s elves on the platform, and the jolly man himself! Passengers remain aboard the train as Santa is welcomed onboard.
After we have the “Big Man” safely on the train it departs again and you soon see that the adventure isn’t over!
Along the journey Santa appears in your carriage to present each passenger with a souvenir ornament. During the trip, characters in each carriage lead passengers in caroling and entertainment as the train makes its way back home.

Please note: The North Pole Express experience will differ slightly in the various locations due to platform and scheduling availability as we travel on the Main Trunk Line and Suburban Networks.

Please note: Seating in our Candy Class is strictly limited. Candy Class Guests travel in comfort and receive some extra surprises and treats along the way.

Seating in all carriages is arranged in a configuration of 4 seats. NPE always endeavour to ensure those who book more than 4 seats are seated in close proximity to each other to ensure they can enjoy the experience together.  Children under the age of 2 and travelling on the lap of an adult travel for free.

Wheelchair access: While we cannot get a wheelchair onboard the vintage carriages due to the doorway dimensions, our team are always happy to assist passengers aboard and store the chair for the duration of the event. Simply note that you will require wheelchair assistance when purchasing your tickets and we will ensure that you have the assistance you need. In Auckland we have one wheelchair accessible carriage with a limited number of wheelchair seats available per service for those that are unable to leave their chair. Please email us for more information on booking in this carriage.


7, 8, 14, 15 December 2019

Saturday 7th & 14th

Sunday 8th & 15th


Tickets on sale 1 October 2019
Presale starts Saturday 14 September 2019
30 November, 1 December 2019


PLEASE NOTE: Children UNDER 2 years (0-23 months) and travelling on the lap of an Adult are FREE. All Passengers 2 years old and over must hold a purchased ticket.

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