Prepare to be surrounded by the magic and wonder of the Christmas season!

Families will love the magical train ride in one of our specially decorated carriages. You’ll meet Santa, sing, and celebrate this special time of year.

Set to the sounds of carols passengers are invited to join us to be whisked away on the North Pole Express. Delight in the magic of Christmas as the train departs for a journey to collect Santa who has been magically transported to an undisclosed location along the tracks.

As you and your family arrive, you can almost hear the faint sound of sleigh bells in the distance and the fun begins.

From the distance, to much excitement the North Pole Express arrives, then the train Conductors invite you and the other passengers to climb aboard shouting “All aboard!”.

Once onboard, passengers enjoy their iced chocolate from their Souvenir Mug, a delicious cookie and are also served sweet treats by our North Pole Express Hosts. During the first leg of the journey wide-eyed children of all ages are invited to engage with characters who are eager to hear what makes the Christmas season special to them.

You’ll meet the conductor, and join in the fun singing and dancing with our carriage hosts and other characters.

Upon arrival at our secret meeting spot, keep your eyes peeled for Santa’s elves on the platform, and the jolly man himself!

After we have the “Big Man” safely on the train it departs again and you soon see that the adventure isn’t over! Along the journey Santa appears in your carriage to present each passenger with a souvenir ornament. During the trip, characters in each carriage lead passengers in carolling and entertainment as the train makes its way back home.

Your North Pole Express tickets include

  • Entertainers
  • Carolling
  • Iced Cocoa
  • Cookies
  • Souvenir Mug
  • A Special Souvenir from Santa
  • Santa
  • Extra surprises along the way

Our Candy Class and Claus Class Guests travel in comfort and receive extra treats along the way.

2022 North Pole Express

17 December 2022 – 12pm, 3pm, 7pm

18 December 2022 – 10am, 1pm, 5pm

Cocoa Class: $79 per person

Candy Class: $89 per person

Claus Class: $89 per person
or $2,225 for 25 people (private carriage)

PLEASE NOTE: Children UNDER 2 years (0-23 months) are free only if they are travelling on the lap of a Adult ticket holder. All Passengers 2 years old and over must hold a purchased ticket.

A $5 booking fee will apply for orders using Stripe payments.

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Please note: Seating in our Candy Class is strictly limited. Candy Class Guests travel in comfort and receive some extra surprises and treats along the way.

Seating in all carriages is arranged in a configuration of 4 seats. NPE always endeavour to ensure those who book more than 4 seats are seated in close proximity to each other to ensure they can enjoy the experience together. Children under the age of 2 and travelling on the lap of an adult travel for free.

Wheelchair access: Due to the age and design of the carriages it is not possible to board whist seated in a wheelchair as the entrance is stairs and the doorways are very narrow. However we will be pleased to convey passengers of limited mobility whenever possible provided they can step onto the train from the platform, climbing a step and move to their reserved seats with the help of an able bodied carer. Our crew would assist guiding the passenger up the step onto the train and arrange for the storage of the wheelchair in the guards van. The wheelchair must be able to be folded up and cannot be used on the train. Please let us know when booking if you need wheelchair assistance.